Messaging

E-mail is the mission-critical communications tool that allows your staff to communicate in an efficient manner. The greater reliance on email has increased the number of messages sent and received, the variety of work getting done, and even the speed of business itself. Traditional data communications (email) are converging with voice (real time audio) to offer a truly “unified” approach to communications. Amid this change, employee expectations have also evolved. Today, employees look for rich, efficient access—to e-mail, calendars, attachments, contacts, voice communications and more—no matter where they are or what type of device they are using.

Microsoft Exchange Server 2007 has been designed specifically to meet these challenges and address the needs of the different groups who have a stake in the messaging system. The new capabilities of Microsoft Exchange Server 2007 deliver the advanced protection your company demands, the anywhere access your people want, and the operational efficiency of the truly scalable and reliable Unified Communications platform you need.

Using Outlook 2007, Outlook Web Access, or Windows Mobile 6, users can access both data and voice communications from anywhere. Microsoft Exchange 2007 Unified Messaging for voice can integrate with almost any existing PBX or VOIP enabled phone system using either native VOIP protocols or with the assistance of a VOIP gateway. With the convergence of both data and voice under the same platform, users have access to email and voicemail within a single client interface. Voicemail can be listed to on a workstation and emails can be read back over the phone as if they were voicemails.

For clients who wish to add VOIP connectivity to existing legacy PBX system or want to provide greater voice features to a mobile workforce, Microsoft offers Office Communications Server 2007 R2 (OCS). OCS integrates with existing PBX hardware to provide a true VOIP solution anywhere. Office Communication Server 2007 can be licensed in both Standard and Enterprise varieties making it both cost effective for smaller organizations and scalable and redundant for enterprise organizations. OCS is an excellent complement to Microsoft Exchange Unified Communications providing our clients with a true and complete Unified experience.

Contact us to discuss how Tushaus and Microsoft can bring efficient and reliable Unified Messaging to your organization.