Proactive Maintenance for Your Network
The Managed Care Program reduces downtime through availability monitoring and immediate remediation, and improves availability through a rigorous proactive incident avoidance program. Through our Velocity System from N-able we collect and analyze performance and event data. Our technicians spend time at your location, maintaining your systems and help you attain the highest level of network availability.

Services Provided:

• Availability monitoring
• Performance and Predictive failure monitoring
• Scheduled onsite technician time for proactive maintenance, add/move/change, user education
• Proactive remote maintenance
• Predictable IT spending patterns

• Performance of off-site checklist
• Discounted rate for on-site and off-site support
• Equalized monthly payments
• Increased incident avoidance
• On-site checklist
• Scheduled on-site support
• Unlimited remote support
• Deeper discount for on-site support