Lower Cost of Network Ownership

Reduction in Equipment and Maintenance Costs

• Combine multiple network infrastructures into a single IP-based network
• Centralize call processing and eliminate the need for separate systems at branch locations
• Reduce the number of wiring drops in a new facility by 33-50% per user by running a PC and an IP phone on the same port
• Reduce or eliminate PBX/ACD upgrade costs

Reduction in Network Administration Costs

• Improve productivity of network support staff through simplified network management by 10-40%
• Enable company resources to manage more with the same number of personnel
• Minimize expenditures associated with moves, adds and changes

Reduction in Network Carrier Costs

• Reduce voice circuit costs
• Reduce or eliminate carrier toll charges in a multi-site environment

Enhanced Business Communications

IP Communication Enables the Mobile Workforce

• Enables employees to be as productive out of the office as they are when they are in
• Allows employees' phone extensions to travel with them

Unified Messaging

• Increases productivity (25-40 minutes/employee/day) by delivering every message, regardless of media or type, into a single mailbox
• Streamlined software integration through a converged network
• Reduce support and administrative costs up to 50%

IP Video Solutions

• More feasible for companies with a converged network
• Easy to deploy
• Enables the mobile workforce with a means for real-time, face-to-face interaction

Intelligent Communication Devices

• IP phones increase productivity by allowing employees to view directories, daily calendars, email messages and voice mail on an LCD display
• IP soft phones also increase productivity allowing users to leverage their PC for voice calls wherever they have high-speed access

Multi-Channel Contact Centers

• Improve customer responsiveness and loyalty by providing multiple methods of communication: phone, email, web, fax
• Increase customer satisfaction for online clients with click-to-talk capability
• Increase agent productivity by facilitating access to critical customer data